Privacy Policy

Welcome to Splash Essentials (“we”, “our”, or “us”). We are committed to protecting your privacy as seriously as we protect water safety. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website splashessentialsus.com.

1. Information We Collect

We collect information to provide better services to all our aquatic enthusiasts:

• Personal Information: When you create an account, make a purchase, or contact us, we collect details like your name, email address, shipping address, payment information, and phone number.
• Transaction Data: Details about purchases you make through our site (products ordered, date/time of purchase, and payment method).
• Technical Data: IP address, browser type, operating system, referring URLs, device information, and pages visited.
• Usage Data: Information about how you interact with our website (clickstream data, time spent on pages).

2. How We Use Your Information

We use your information to enhance your aquatic shopping experience:

• Process and fulfill your orders for swim essentials, safety gear, and recreational equipment
• Provide customer support and respond to inquiries
• Improve our website, products, and services
• Send you promotional communications (if you opt-in)
• Prevent fraud and enhance security
• Comply with legal obligations

3. Data Sharing and Disclosure

We value your trust and only share information when necessary:

• Service Providers: We share data with trusted partners who assist with payment processing (Visa, MasterCard, JCB, PayPal), shipping, marketing, and website operations.
• Legal Compliance: We may disclose information if required by law or to protect our rights.
• Business Transfers: In case of merger, acquisition, or asset sale, customer data may be transferred.

We never sell your personal information to third parties.

4. Data Storage and Security

We implement robust security measures to protect your information:

• All transactions are protected by 256-bit SSL encryption
• We do not store full payment card details after transaction completion
• Regular security audits and vulnerability testing
• Access controls to limit internal access to your data

While we implement these measures, no system is 100% secure. We encourage you to use strong passwords and monitor your accounts.

5. Your Rights and Choices

You have control over your personal information:

• Access & Correction: You can review and update your account information anytime.
• Deletion: You may request deletion of your personal data, subject to legal requirements.
• Marketing Preferences: Opt-out of promotional emails by clicking “unsubscribe” or contacting us.
• Do Not Track: Our website does not currently respond to “Do Not Track” signals.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Necessary for site functionality (e.g., shopping cart)
• Performance Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to show relevant ads (you can opt-out)

You can manage cookie preferences through your browser settings.

7. International Data Transfers

As we serve customers globally (excluding some Asian and remote regions), your information may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy periodically. We’ll notify you of significant changes by posting the new policy on our site with an updated date.

10. Contact Us

Thank you for trusting Splash Essentials with your aquatic needs. We’re committed to protecting your privacy as diligently as we promote water safety.